FAQs

Unfortunately, Ticketmaster does not permit refunds. You are welcome to give your ticket to someone else!

Thank you for thinking responsibly and, YES, we offer designated driver tickets as an add-on ticket. In order to purchase a DD ticket, you must be accompanied by someone with a VIP or GA ticket

Yes. By law, everyone must be 21 years or older to attend this event. Children, toddlers, and babies are not allowed inside the festival grounds. ​

The number of samples included is different at each event. Please check out the event page for the city you're interested in.

Unfortunately no. Children are NOT permitted within the festival space, this includes any Designated Drivers. Everyone who enters the event must be 21 years or older.

Unfortunately pets are not allowed. Service animals are welcome.

Serving will stop 10 minutes prior to the event's conclusion.

If you cannot locate your driver's license, other forms of acceptable proof of age include your passport or other state issued ID.

We typically book our musical entertainment at least 6 months prior to the event. If the event is further out than 6 months, please email general details including pricing to info@americaontap.com

The band will start playing when the doors open.

Please email info@americaontap.com for assistance.

Yes! Group discounts are available to groups of 10 or larger. Check out the ticketing page for the event you're looking to attend for special group ticket pricing.

If when checking out you received a notice that we were unable to process your payment, it's possible that the transaction was declined due to failed address verification. When this happens, your bank may still authorize the charge and therefore show in your bank account, but know that in this case the charge will not settle and should clear within a few business days.

Discount codes must be applied at the time of purchase and cannot be applied retroactively.

We are unable to switch tickets to a different session, but you are welcome to see or give your tickets to someone and purchase the session you'd like to attend instead.

No, you must have a ticket in hand or on your phone with the unique barcode.

Yes, Designated Driver tickets are $10. Even if we are sold out in advance, DD tickets will still be available at the door.

We do offer a variety of discount codes via social media, email blasts, etc. But discount codes cannot be applied retroactively.

Yes, please check on our homepage for the pricing calendar.

Click the "Buy Tickets Now" button at the top of the page!

Unfortunately, sometimes life happens and breweries are unable to make it due to staffing shortages or scheduling issues.

Yes! We've teamed up with the great people of Untappd to list all the beers at your festival on their app. Find the information on the Untappd app.

Typically the beer list is posted 7-10 days prior to the event.

With our open brewery policy, all are invited! But sometimes they aren't available or we can't reach the right person. Feel free to pass along that their beer will be purchased and there's no fee at all for them to participate!

We have an open brewery policy! We'll feature your brewery, purchase the beer and there's no table fee! Fill out our form right here with your information and we'll get back to you as soon as possible.

If you still have questions, please use the Contact Us section to reach out to us.

Please fill out our online form here and we'll get back to you with complete details on our sponsorship opportunities.

This varies for each event. But vendors will typically receive an 8 foot table and 2 chairs. Electricity is typically an additional charge.

This varies for each event depending on the size of the festival space.

Please fill out the vendor contact form and then you'll receive our vendor application to fill out.

If you still have questions, please use the Contact Us section to reach out to us.

You'll receive an email three weeks prior to the event and again the week of the event.

Absolutely! Share the volunteer application link with your friends and we'll do our best to place you together.

You'll receive a t-shirt (sizes S-XL available) and a souvenir sampling glass.

Volunteers will either be responsible for pouring, icing down beer or helping out at the gates.

Yes, you do!

Please follow this link and fill out the form to sign up to be a volunteer.

If you still have questions, please use the Contact Us section to reach out to us.